No nameservers displaying when setting up a new domain

Hello, I noticed that Cloudflare wasn’t receiving any domain traffic. I researched the user docs and see that I need to redirect nameservers. Your instructions say that the nameservers I shoul use can be found on the overview page. However NO nameservers are listed on that page, and I cant seem to find them anywhere else!

Many thanks for your help with this easy one…

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That should help :slightly_smiling_face:

Hi @lee5, the only reason you would not see name servers listed as in the screen shot from @intr0 is if you’re signed up for Cloudflare via a partner. In that case, on the DNS tab you’ll see a message “Your DNS zone file is hosted by…” followed with the details on how to update your DNS records.

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Thank you for this. But my overview page doesn’t look the same, and I cant find the Cloudflare nameservers panel you have illustrated in the screenshot. I have attac

hed a screenshot of what I see…

Thank you cloonan,

Yes, I can see that DNS tab shows a link to my hosting provider… but where do I find the Cloudflare servers that I should point my DNS to?

They would show in the DNS tab of the dashboard.

If you sign up through a partner, often you don’t have to change the nameservers, it is often done automatically, but a CNAME is often created, as in this support article:

https://support.cloudflare.com/hc/en-us/articles/203685674-Partner-domain-setup-options-CNAME-vs-Full-

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Hmmm. I have clicked through to my hosting provider, and cannot find any reference to Cloudflare at their end. I am sure Cloudflare was working fine a few years back, but now there isn’t any traffic showing in the Cloudflare stats. So I’m assuming this is a DNS problem. It’s just that there aren’t any references to the nameservers I should be using on any of the Cloudflare management panels.

I’m stumped!

Do you think I should delete the domain from Cloudflare and then re-add it?

Hi @lee5, sorry, I missed part of one of the comments above. The name servers show on your DNS tab (as @domjh mentioned), not the overview tab you showed. In this case, I see the servers point to Cloudflare:

$ dig ns greatlifecoach.co.uk +short
igor.ns.Cloudflare.com.
iris.ns.Cloudflare.com.

And, the site loads and there is a certificate in place:

But, there are some mixed content issues. On the SSL/TLS app, can you enable Automatic HTTPS rewrites and visit the site again?

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Hi Cloonan, thank you for your email. I decided there really was something wrong. So I deleted the website and started fresh with cloud flare. So the website that you have just viewed is the new installation!

Thank you loads for your help! I want to make this site sizzle! I shall look into your other issues/suggestions tomorrow. :slight_smile:

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Hi cloonan, I visited the SSL/TLS app for www.greatlifecoach.co.uk. It is showing that Automatic HTTPS rewrites are enabled. …

Hi @lee5,

That setting can help with a lot of mixed content issues, however it can’t fix them all. Some have to be fixed directly on your site / server.

Please see this post for some tips :slightly_smiling_face:

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