No edge certificate has been issued

Website, Application, Performance Security
1

What is the name of the domain?

fhvhk.com

What is the error message?

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What is the issue you’re encountering

Browser https says ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What steps have you taken to resolve the issue?

Disable Universal SSL in the settings and restarted it but no works.

Was the site working with SSL prior to adding it to Cloudflare?

No

What is the current SSL/TLS setting?

Full (strict)

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image1218×832 43 KB

2

Hi!

You forgot to include your domain. Without that, the community won’t be able to help you.

1 Like
3

added .

4

I see a ERR_NAME_NOT_RESOLVED error when opening that site. It seems you don’t currently have any DNS records.

What nameservers are assigned to you? You can see them on this page: https://dash.cloudflare.com/?to=/:account/:zone/dns/records

5

curl -v https://vnext.fhvhk.com/

  • Trying 2606:4700:3037::ac43:cb58:443…
  • Connected to vnext.fhvhk.com (2606:4700:3037::ac43:cb58) port 443 (#0)
  • ALPN, offering h2
  • ALPN, offering http/1.1
  • successfully set certificate verify locations:
  • CAfile: /etc/ssl/certs/ca-certificates.crt
  • CApath: /etc/ssl/certs
  • TLSv1.3 (OUT), TLS handshake, Client hello (1):
  • TLSv1.3 (IN), TLS alert, handshake failure (552):
  • error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
  • Closing connection 0
    curl: (35) error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure

If I try to enable and disable Universal SSL, the following briefly appears. It disappears after refreshing.

rpanel.fhvhk.com
Universal
initializing
(Managed)
Review Universal Certificate for rpanel.fhvhk.com

6

If you create a support ticket with the Account category and share the ticket # here, I can escalate that to the support team.

Please don’t try to disable/enable Universal SSL multiple times, it may lead to your domain becoming rate-limited.