No DNS response when proxy is turned on

[lgoolsby]

Hello all:

With our DNS entries, when we have proxy enabled on a record, a result from a DNS query “dig @troy.ns.cloudflare.com <subdomain.domain>” does not return anything. When I set the record for DNS-only, it returns the IP set for the DNS entry. What could be causing this? These are for A records, and I’m querying the Cloudflare DNS directly. This seems to be the case for all records.

Thank you in advance

[sandro]

What’s the domain and what’s the host record?

[lgoolsby]

The domain is loyaltylane.cloud, the record is pce-api. Proxying is disabled right now to allow the IP to work. Another entry is woe, which does have proxying enabled.

[sandro]

The records are both in place. One is proxied, the other one is not.

nslookup woe.loyaltylane.cloud troy.ns.cloudflare.com
Server:  troy.ns.cloudflare.com
Address:  162.159.44.218

Name:    woe.loyaltylane.cloud
Addresses:  2606:4700:3031::6812:3640
	  2606:4700:3031::6812:3740
	  2606:4700:3031::ac43:d1b4
	  104.18.55.64
	  104.18.54.64
	  172.67.209.180

Can you post the actual output you get?

[lgoolsby]

I just realized I was reading the DNS output incorrectly from dig. Thank you for your help.

[sandro]

No worries