I don’t have access to emails, I don’t have a password. So I can’t reset password as I don’t have access to emails.
tried to find someone to help but there is no support team only this page and AI
If you’re unable to access your emails, please contact your email service provider for assistance. That provider is not Cloudflare, because Cloudflare does not even offer such a service.
From public records, I can see your website is currently hosted with Squarespace. However, email service for your domain is currently pointed at Bluehost.
If your mail service is still with Bluehost, then contact them for assistance. But if you’ve switched email service providers, then you need to configure your domain to work with this new email service provider.
Good luck!
OMG Wow, Crazy domains (who my domain is with) told me it was through Cloudflare. I haven’t been hosted through bluehost for years. The hole I am in gets deeper
Thank you
The only problem is I don’t have an account with Bluehost anymore!
So not sure how that works
Well, if you don’t have an account with Bluehost anymore, then do you even have email service for your domain at all?
Note that your current hosting service – Squarespace – does not have native email service. They partner with Google Workspace, but that requires a separate payment to Google. That’s explained by Squarespace here and here.
So the big question is: do you even have an email service at all? If you’re sure you do, which provider are you paying for this email service?
I have never paid for an email service … hence why I just thought it was part of crazy domains payment
I believe this is my problem. Up until last Sunday I had an email service. I always assumed it was through crazy domains. It wasn’t until a Microsoft upgrade that I got an error message that asked me to type in a password to access emails … I typed in what I assumed was the password (and have tried numerous passwords since)
Nothing worked. So I contacted crazy domains who said my email service was through Cloudflare … which I never signed up for …
I’ve had this email for maybe ten years
Cloudflare absolutely, positively, does not host email. At most, it can act as an email forwarder. But your domain’s MX record isn’t pointing to Cloudflare.
As far as I can tell, your domain /never/ pointed to Cloudflare for email. It has pointed to the same mail server as it does now (mail.trevallan.com) for the past decade. With the same IP address for the past five or so years.
Yes that’s the mail server I’m trying to find the password of
[Mail.trevallan.com]
I don’t know the password so I can’t now get into my mail account
Crazy domains told me to start here. I don’t know where else to look because as mentioned I don’t even have a bluehost account anymore
I tried to contact them but to reinstall my account I need to verify myself through an email that I can’t get access too.
But really I don’t have an account with them
I just want to know how to reset a password I don’t know so I can access our businesses emails
when i do a dns search on mail.trevallan.com it comes up as
Authoritative Nameservers
brenda.ns.cloudflare.com|
my whois
Response from rwhois. unifiedlayer. com:
network:Class-Name:network network:ID: NETBLK-UL.162.240.0.0/15 network:Auth-Area: 162.240.0.0/15 network:Network-Name: UL-162.240.0.0/15 network:IP-Network: 162.240.0.0/15 network:Organization: Unified Layer network:Tech-Contact: [email protected] network:Admin-Contact: [email protected] network:Abuse-Contact: [email protected] network:Created: 20121119 network:Updated: 20121119 network:Updated-By: [email protected]
So i am assuming its gone through unified layer to cloudflare to someone else?