I’m really dissapointed at the Cloudflare support and instead of helping me, they send me to a forum when I have an MS 360 business platform with no Global admin access due to a hijacked account by an earlier employee that quit over two years ago.
He has the DNS information and in charge of both cloudflare information and the global admin access, I can’t do anything and cloudflare consider the case is resolved because I’m not the owner of the Cloudflare account. But, I’m the owner of the business since 6-years back and this guy have us in some sort of a hostage situation of all our data infrastructure. We are talking of years of information.
Very frustration I really don’t know what to do? Does anyone here know how to get access to a phone support? All help on this would be much appreciated.