No access to 2 factor authentication

Hi guys,

I lost my phone last weekend, and I can’t configure my 2 factor authentication because I need to insert my code from the previous app on my old phone that I can’t access.

Is there a way arround?



You need to disable and re-enable 2FA If you’re not using Authy

Please open a ticket and be prepared to answer a lot of questions

[email protected]… from the same email address which is linked to your account.

Hi @MarkMeyer,

Thank you for your response. I will send them an email and answer a lot of questins of course.

Kind regards

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