Newly registered domain has a “-“ that shouldn’t be in it

Hi. I purchased a new domain earlier which was displayed correctly when I selected it and then added how many years I was securing it for.

However after clicking purchase the confirmation email came though immediately and there was a very unwanted - in the middle of the domain that 100% was not there when I selected it.

Have put in a ticket to support and also looked at the domain again and it comes up without the - so is still available.

Can this be removed ?

Could you share a ticket number here with us, so at least you could try to get this done with Registrar / Billing, or the Team could check for this and reply back to you? :thinking:

I am sorry to hear this :frowning:

However, I am afraid this is not possible at neither domain registrar.
We should register a new domain, if it’s available.

Hi there,

Ticket number is #3136767.

Hi there,

Thank you for contacting Cloudflare Support.

Your issue has been addressed on the ticket.


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