New to Cloudflare - site being directed to medium

[david109]

Hi there,

I set up Cloudflare free for a domain last night. The DNS zone in Cloudflare has a single entry for a CNAME for triple w pointing to an Azure App service.

If I do a dig, I get:
. 130 IN A
. 130 IN A

both of which point to medium ( used to be on medium).

So it looks like Cloudflare has another zone hosted for the zone that is not in my account.

How do I go about getting this fixed?

Not sure how to include the domain name in the forum post as the forum rejects it saying I can’t post links.

David.

[cloonan]

@david109

can’t post links

you can now.

@david109

Cloudflare has another zone hosted for the zone that is not in my account

cf does not have anything of your hosted. If you take cf out of the picture and just put the value of that CNAME in a browser address bar, what happens?

This sounds similar to

Troubleshooting Custom Hostnames / Cloudflare for SaaS when moving provider

Background Cloudflare for SaaS is a product aimed at providers of web applications to allow the provider to use Cloudflare’s features on their customers’ custom domains. This means the provider can manage the SSL/TLS certificates, custom hostname and security and performance settings with Cloudflare. If your provider uses Cloudflare for SaaS, you will be unable to control settings like Firewall, Page Rules and SSL/TLS for the hostnames they control. What happens when you move provider? When y…

[david109]

@cloonan

cf does not have anything of your hosted. If you take cf out of the picture and just put the value of that CNAME in a browser address bar, what happens?

In the DNS settings in Cloudflare for the zone davidconnors.com I have a single CNAME of www pointing to an Azure App Service www-davidconnors-com-linux.azurewebsites.net

If you go to www.davidconnors.com you get directed to the 404 NOT FOUND page on medium.com (www.davidconnors.com used to be on medium.com but it is now a wordpress site on Azure).

So looking at the Chrome debug:

1. www-davidconnors-com-linux.azurewebsites.net you get a 301 response to https://www.davidconnors.com/ which is correct as that is wordpress doing a canonical redirect to the sites host name.
2. Next request is then the medium.com 404 page.

So the DNS part is correct, but it looks like Cloudflare is using medium as an origin instead of www-davidconnors-com-linux.azurewebsites.net which is what i have configured in the DNS settings in Cloudflare.

Maybe a legacy piece of config in the back end from when the site was with medium as medium look like they use Cloudflare.

Thoughts?

David.

[sdayman]

@david109

Thoughts?

This pretty much covers it:

@cloonan

This sounds similar to

Troubleshooting Custom Hostnames / Cloudflare for SaaS when moving provider

Background Cloudflare for SaaS is a product aimed at providers of web applications to allow the provider to use Cloudflare’s features on their customers’ custom domains. This means the provider can manage the SSL/TLS certificates, custom hostname and security and performance settings with Cloudflare. If your provider uses Cloudflare for SaaS, you will be unable to control settings like Firewall, Page Rules and SSL/TLS for the hostnames they control. What happens when you move provider? When y…

Which steps in that article have you tried?

[david109]

All sorted. I used the liberate tool that was in the pages you mentioned. Thank you kindly for pointing me in the right direction.