New to CF. Site is down. How to point domain to registrars IP?

Answer these questions to help the Community help you get started.

What is the domain name?
yellowcloudstudio.com

Have you searched for an answer?
yes

Please share your search results url:

  • not allowed to include links?

It doesn’t specify where to insert the IP my site needs pointing to…

When you tested your domain using the [Cloudflare Diagnostic Center], what were the results?
To be honest, I Don’t know how/where to test

Describe the issue you are having:
My Site is Down.
The helpdesk from my hosting provider told me that I “need to point the domain (yellowcloudstudio.com) and its www version (www.yellowcloudstudio.com) to that IP and you need to do that on Cloudflares end”
I don’t know how/where to do that.
I am at DNS management for yellowcloudstudio.com at the moment, but don’t know what/how to edit…
Please help

What error message or number are you receiving?
site is down completely

What steps have you taken to resolve the issue?
I don’t know what to do, so don’t want to start changing random things…

Was the site working with SSL prior to adding it to Cloudflare?
Yes I think so

What are the steps to reproduce the error:
Just changed the NS on my hosting to the Cloudflare ones

Have you tried from another browser and/or incognito mode?
Yes

Checkout this guide for managing DNS

3 Likes

Thank you

While I was waiting for a reply I found the solution
adding A records for the root and www version and it worked :sweat_smile:

Thanks so much

3 Likes

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