New sub domain DNS won't work

I added a new CNAME to create a new sub domain. Pointed to the service that I need it. But it won’t work. I also created sub domain in my namecheap account to make sure that’s not the problem. But still won’t work

Hi @sinaloaeshop,

Are you able to share the subdomain and domain in question? Also, what issue are you facing - an error message?

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