What is the name of the domain?
What is the error number?
N/A
What is the error message?
N/A
What is the issue you’re encountering
DNS Propagation Checker shows cloudflare proxied IPs instead of new unproxied IP
What steps have you taken to resolve the issue?
I’ve updated the A record in Cloudflare DNS to point to a new server IP address, but it’s been over [insert time period] and the site is still not loading the new version. I’ve followed all the typical steps, but nothing seems to be working.
Here’s what I’ve done so far:
Updated the A record with the new IP in the Cloudflare dashboard
Verified that the record is correct (double-checked the IP)
Cleared browser cache
Purged everything in Cloudflare Cache > Purge Everything
Tried turning the orange cloud off (DNS only) to bypass Cloudflare proxy
Waited for DNS propagation (it’s been [insert time frame] since the change)
Verified with dig, nslookup, and other tools that the IP still hasn’t updated globally
My Setup:
Domain registrar: GoDaddy
Nameservers are set to Cloudflare
Using Cloudflare just for DNS and proxy (not using Workers or custom rules)
Hosting a website that was recently moved to a new server with a different IP
My Questions:
Why might Cloudflare still be serving the old IP despite purging the cache and updating the record?
Is there a deeper level of caching (e.g., edge cache or resolver cache) I can force to refresh?
Is there a delay specific to the proxy layer that I’m overlooking?
Anything else I can check to make sure the new IP is properly used across Cloudflare’s network?
I submitted a support ticket, but the automated response suggested posting here for help. Would appreciate any insights from the community.
Thanks,
Stephanie
What feature, service or problem is this related to?
DNS not responding/updating
