joel37
October 1, 2024, 6:18pm
1
What is the name of the domain?
blackumbrellacom
What is the error number?
no error number
What is the error message?
Shopify Domain Misconfigured
What is the issue you’re encountering
https://blackumbrella.com generates an error page that this domain points to Shopify but isn’t configured properly
What steps have you taken to resolve the issue?
Shopify Support suggested I change the A Name record name field from blackumbrellacom to @, but when I do so and save the record, the name field reverts back to blackumbrellacom. Help please!
Screenshot of the error
sjr
October 1, 2024, 6:57pm
2
That’s normal, Cloudflare will show the domain in the dashboard after you have entered @
.
The AAAA record also points to Shopify . Set that to “DNS only” instead of “Proxied” as well to see if that stops the Shopify error.
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joel37
October 1, 2024, 7:01pm
3
Made the changes and will see if that eliminates the error. thx!
sjr
October 1, 2024, 7:05pm
4
Your site works ok for www.blackumbrella.com
. If blackumbrella.com
doesn’t work, make sure you have configured Shopify for that as well.
1 Like