New Domain not activated yet

Answer these questions to help the Community help you get started.

What is the domain name?
smilesim.net

Have you searched for an answer?
I need to go live today but my domain not working yet, it’s on ‘Pending nameserver update’. and I got an email with ’ Registration of [smilesim.net] unsuccessful’

Please share your search results url:
I can’t find any result url

When you tested your domain, what were the results?
every hour I test the domain

Describe the issue you are having:
can’t access my domain

What error message or number are you receiving?
DNS_PROBE_FINISHED_NXDOMAIN

What steps have you taken to resolve the issue?

  1. open ticket
  2. ticket number: 3137096

Have you tried from another browser and/or incognito mode?
yes but dose not working

The domain was registered 5 minutes ago.

Domain Name: SMILESIM.NET
Registry Domain ID: 2853479094_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.cloudflare.com
Registrar URL: http://www.cloudflare.com
Updated Date: 2024-02-08T07:51:36Z
Creation Date: 2024-02-08T07:51:36Z
Registry Expiry Date: 2025-02-08T07:51:36Z

The domain appears active in the DNS, you just need to wait for the any DNS propagation and the Cloudflare Universal SSL certificate to be generated. The latter is usually within an hour, but can take up to 24 hours.
https://cf.sjr.org.uk/tools/check?efb1d3915e624372bebdb8d483af1b52#connection-server

1 Like

I buy it again so I pay 24$ on 2 transaction.

how I can refund me the first 12 $ ?

If you bought the same domain twice, then you should raise a registrar ticket here…
https://dash.cloudflare.com/?to=/:account/support

I can see the site is active and my colleague helped with the billing issue in your ticket.

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