New domain cannot be added!

What is the name of the domain?

What is the error number?

0

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

New domain cannot be added,I do not have any pending bills, and automatic payment is enabled. This problem appeared to me for the first time, and I have many registered domains.

What steps have you taken to resolve the issue?

1- add new domain
2- select free plan
3- continue

What are the steps to reproduce the issue?

1- add new domain
2- select free plan
3- continue

Screenshot of the error

You’ll need to open a billing ticket with support.