Our company have a new UK Datacentre IP address range. When staff viewing websites from this address range we often find a that sites are blocking access. We recieve as “Sorry, you have been blocked” response from Cloudflare, but disconnecting from our company VPN and browsing from home broadband the sites work fine. How do I request for our addresses to be delisted? - Could someone please let me know if there’s an e-mail address I can send a request to?
The addresses won’t be blocked by Cloudflare but rather by the individual site owners, because they are datacentre addresses. I am afraid you will have to contact the site owners, so they can adjust their security settings.
Thanks Sandro - this applies to a large number of sites for us, and it’s unlikely that they have all blocked the addresses specifically/independently.
Is there perhaps a score or metric assigned against our address to which customers of cloudflare can set (Some kind of, if threat score < 40 allow, < 70 require CAPTCHA, > 70 Block") option??
If yes, I need to find out who I speak to to recategorize or review the IPs since they started to belong to our company?
Do you get blocked at sitemeer.com?
I get a CAPTCHA verify you’re a human page.
Possibly don’t if from home broadband?
I can do the CAPTCHA / verify you’re a human, then it lets me in?
That was a custom rule and not Cloudflare. I am afraid these blocks will be custom configuration, probably because of the datacentre address. Only the site owners can adjust that.
Thanks
I’m kind of at a loss as to where to start here.
I’ll try reaching out directly to the sites.
Appreciate the response.
I am afraid you can only reach out to the sites and provide them with the IP address and network. You seemingly use OVH and they will block that.
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