I changed the nameservers, from my host provider to Cloudflare’s nameservers, I got a confirmation from both that the nameserver change went fine.
When I check in whois, I also see the nameservers have changed. So it all looks good…
But when I go to my site, I can’t reach it.
I’ve tried this from different devices, mobiles, clearing cache, clearing cookies, restarting the whole device…but nothing, I can’t reach my site.
What can be the problem?
Could someone please help me?
When I do the lookup, I cannot find any A records for your domain
Did you configured your DNS tab and double-checked the DNS records?
Do you see some notice when navigating to the DNS tab at the top like on the below tutorial?
You can manually add the missing DNS records, if any as it seems, however if you have an option to export the DNS records from your current web hosting provider interface, therefore you can easily import them to the Cloudflare (as a BIND formatted .txt file).
I’d suggest you to login into your web hosting interface / cPanel and navigate to the DNS zone or DNS management in one tab of your Web browser.
Also, login to Cloudflare dashboard and navigate to the DNS tab of your domain.
Therefrom, you can compare and check which one is missing and add a new one or edit the existing at Cloudflare DNS tab using above tutorials which I’ve linked.
Kindly, take your time as needed.
We’re here for further questions, troubleshooting and help
In the meantime, it seems like you’re doing it good
www.solohappy.com responds, however it redirects to solohappy.com which is still missing.
So, you have to add another A solohappy.com (or also A @ - the at @ symbol just converts to the naked/root domain) pointed to the web hosting IP (usually it is the same as www) and make sure it’s proxied too.
However, from the best practices, I’d suggest you to use a real sub-domain/hostname like subA.solohappy.com, test.solohappy.com or whatever else you’re really using, even like mail.solohappy.com instead of the * wildcard DNS hostname (asterix symbol).
In case it’s not working for you, it might be you’d have to wait a bit longer due to the DNS cache at your local ISP (and as you have recently changed your domain nameservers, the regular DNS propagation time usually takes up to 24-48 hours to complete).
In the meantime, you could try to:
Restart your router.
Try using a different Web browser, or try clearing your Web browser cache.
Try using a Private window (Incognito mode) or a VPN connection, if possible.
Try using your mobile phone (4G LTE, mobile data, cellular).
Otherwise, wait a bit longer as stated and it would propagate and work for you too
You can ignore them for now, therefore as I mentioned if you’d have some kind of a sub-domain, you’d just add a new record new.solohappy.com and point it to the IP.
It’s more safer way than keeping a wildcard * hostname.
There is no need to add them to the DNS tab of Cloudflare dashboard.
;QUESTION
solohappy.com. IN MX
;ANSWER
solohappy.com. 300 IN MX 10 mx4.pub.mailpod11-cph3.one.com.
solohappy.com. 300 IN MX 10 mx1.pub.mailpod11-cph3.one.com.
solohappy.com. 300 IN MX 10 mx3.pub.mailpod11-cph3.one.com.
solohappy.com. 300 IN MX 10 mx2.pub.mailpod11-cph3.one.com.
Therefore, in your web app or e-mail client make sure you’re using the correct incoming/outgoing server with the assigned credentials for auth (or Webmail) from the “One” service provider.
In case you’ll encounter some issues, feel free to write back or create a new topic so we could troubleshoot and help you with it.
too.
