New Account error 10000 and 403 Permission Denied

What is the name of the domain?

notapplicable.not

What is the error number?

10000

What is the error message?

Error 10000 access denied, 403 permission not found

What is the issue you’re encountering

Cannot access anything in account

What steps have you taken to resolve the issue?

Cleared Cache, Incognito Window, Different Browser, different machine.

What are the steps to reproduce the issue?

Login and try to do anything.

Screenshot of the error

Can you try from incognito mode?

If you keep getting the error, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

Thanks for the response. Looks like they fixed my account. Yea tried the incognito etc. Could not open a ticket either. But all is working now, so someone must have gotten to it, or it was related to the API Outage.
All set!

1 Like

I did a fix on your account, occasionally accounts get out of sync and that error is a symptom of that. Sometimes deeper work needs to be done by an engineer, most of the times I am able to reset without help.

Thank you for confirming, let us know if anything else comes up.

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