New account constant authentication error 1000 can't do anything

What is the name of the domain?

dash.cloudflare.com

What is the issue you’re encountering

I have a new account which can’t do anything in, just bombarded with authentication error 1000 bars, can’t even submit a support ticket.

What steps have you taken to resolve the issue?

I have cleared cache, tried other browsers, set up 2fa, pretty much everything and doesn’t work. I saw old threads with this issue years ago which seemed to be fixed from your side

What are the steps to reproduce the issue?

log in to my dashboard

Have you had a read about this error on our documentation shared here : Troubleshooting Cloudflare 1XXX errors · Cloudflare Support docs

Please check the resolution suggestions here.

Thanks for the reply Yassine, I looked at this page but don’t see how it could relate to a brand new account - I can’t even add dns or anything in the account ever, because I get an auth error. This is literally from the first instance I signed up I have never been able to do anything in the dashboard or see any data with this auth error. I can imagine maybe something went wrong during account creation that left an a record there or something, but I don’t know how I could action this from my side.

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