New Account but No Verification Email Received

Just created a new account but the verification email is not being received. I confirmed we can receive email sent to the email address we used to create the Cloudflare account, but still nothing from Cloudflare when we click “resend verification email”.

Please advise.


I am sorry to hear that.

May I suggest looking into below article:

Furthermore, may I tag @cloonan to check this when available.

Kindly and patiently wait for a reply.


Thank you @fritex, really sorry for the issues @cheewah.lee, it was the suppression list and I have cleared that I also sent you a verification token, can you try to login again?


Hi Cloonan,

I am able to received and pass the verification now.

Thanks a lot indeed.



Thank you, please let us know if you need anything else.

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