Network performance issue in the Dallas datacenter

May 12, 16:39 UTC
Resolved - Cloudflare has resolved the issue and services have resumed normal operation.

May 12, 13:06 UTC
Update - Cloudflare is continuing to work to restore full connectivity to the affected data centre.

This data centre is partially operational due to failed hardware and we are currently awaiting delivery of new parts. Some customers will be routed to other nearby locations while we restore capacity.

We are working to restore full connectivity as quickly as possible.

May 12, 09:11 UTC
Update - Cloudflare is continuing to restore connectivity to the affected data centre. This data centre is partially operational due to failed hardware and we are currently awaiting delivery of new parts. We are working to restore full connectivity as quickly as possible.

May 11, 22:50 UTC
Identified - Cloudflare has identified the issue and is implementing a fix.

We will update the status once we implement the fix.

May 11, 22:29 UTC
Investigating - Cloudflare is investigating issues with network performance in the Dallas region. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.


This is a companion discussion topic for the original entry at https://www.cloudflarestatus.com/incidents/t09lt1843snf