Need to remove cloudflare SSL for new shopify SSL

I tried to make a ticket but a bot said to make a community post and then changed the ticket to resolved which I think is weird but okay.

I moved my website from squarespace to shopify a month ago and have been having issues with my www. domain, contacted shopify and they told me to contact cloudflare to have an old SSL removed so shopify can add their own.

My ticket number is 2211744

Hi @tkinsmanart,

You should be able to reply to that ticket to re-open it.

I’ll escalate it here though to make sure someone sees it.

Thank you! I did reply to it as well.

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