Need to change Super Admin, but cannot change the e-mail address

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1

Hi!

We would need to change the Super Admin of our account, but there is no option.

Since I am the current super admin, I wanted to change my current e-mail (A) to the new Super Admins e-mail (B), but the page says that “the e-mail has already been used”, or “too many requests”.

What is the solution? Is it possible to use e-mail B in the future? Does it have to be a completely new one that has never been used before? E-mail B was a regular Admin before.

Thank you in advance! :slight_smile:
Ann

2

Email that was never used

3

Thank you very much for the quick reply! We will try. Any other chance to still use the B e-mail, or no?

4

If you don’t want to delete the account with b than you need use this trick

Bring a new email c replace with b, like change it
B is free now, use it with A account.

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5

I have Also been trying to Transfer Super Admin, but Get the " Too Many Requests" also.
Have you found a Resolution. Without upgrading to Enterprise?? - PLEASE help.