I have a business account, according to cloudflare doc, I need to create sticky records?
What steps have you taken to resolve the issue?
I was able to add the custom name servers but unable to set it up. Do I need to reach out to Cloudflare support to get this accomplished? According to the docs, it say support needs to create sticky records.
What feature, service or problem is this related to?
Note that “Custom” nameservers on Cloudflare are vanity nameservers, that is they can contain your domain name instead of ns.cloudflare.com, but those will still use Cloudflare’s DNS infrastructure. You can’t point to external nameservers using “Custom” nameservers so if that is what you are trying, it won’t work.
If you mean you have created the vanity nameservers and need to create glue records, you need to raise a support ticket to ask for those to be created for you.