Need ticket escalation for dnssec active migration

RE: Ticket ID: 3104311

I am prepping to move an existing domain that is running DNSSEC to Cloudflare. I have created the domain zone in CF and turned on DNSSEC. I have been following the instructions at DNSSEC migration tutorial · Cloudflare DNS docs but I am not able to use the CF API to enable multi-signer DNSSEC.

I have created a ticket. Can we get this task escalated so we can get this client on CF right away?


That sounds like an interesting setup.

  1. How is it that you have two authoritative DNS providers? Cloudflare is typically the only authoritative DNS you can have for a zone, unless you’re on an Enterprise plan.
  1. What issue are you running into with the API?

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