Need SSL Handshake Failed - error 525 solution

What is the name of the domain?

What is the error number?

525

What is the error message?

SSL Handshake Failed

What is the issue you’re encountering

Some of my users receives this error whenever they open the site - even tho I have no integration with the cloudflare with my domain.

What steps have you taken to resolve the issue?

I have reached out the Domain and hosting support both have told me to reach out cloudflare in the end because they are not able to identify.
Hosting support told me to check that there is any kind of proxy/template connected to your domain.

What are the steps to reproduce the issue?

It just appears out of nowhere to some users - its mostly appearing to the users in South Korea.

Screenshot of the error

Contact GoDaddy, your hosting provider. They’re the ones using Cloudflare in their technology stack. Here’s GoDaddy’s own support guide to enable/disable the feature (Cloudflare CDN) from your GoDaddy dashboard: https://www.godaddy.com/en-ph/help/enable-or-disable-my-cdn-40921

If I found doday my hosting provider’s support couldn’t tell me this basic feature of their own service, I’d be looking for a new host.

Godaddy provides the CDN from Cloudflare? how come the support told me to reach out the domain support I don’t understand lol

They told me to upgrade the security plan - since I’m using managed WP hosting we cannot disable the CDN :confused:

Did you check out the link I provided above?

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