Need helping enabling Shopify O2O to proxy domain

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error number?

Target 23.227.38.65 is not allowed for a proxied record.

What is the error message?

Target 23.227.38.65 is not allowed for a proxied record.

What is the issue you’re encountering

Cannot enable proxy on DNS record to shopify site, O2O not working

What steps have you taken to resolve the issue?

I read the Community page and the only way to Enable O2O for Shopify is to create a ticket

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

This is supposedly a common error, and all signs point to posting on the forum for assistance.

2

Have you referred to the following doc?

3

Can anyone help enable O2O on my domain? From what I see, there’s no possible way other than asking the community forum here.

4

Hello, could you please retry again? I’ve checked your account and enable O2O.

1 Like
5

my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.

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6

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