Need help with redirect

What is the name of the domain?

blitzcrm.co.uk

What is the error number?

404

What is the error message?

404

What is the issue you’re encountering

cannot get the redirect to work

What steps have you taken to resolve the issue?

tried following redirect articles in cloudflare but they are useless and don’t work

What are the steps to reproduce the issue?

go to blitzcrm.co.uk it gives 404 error until I can get it redirecting to https://blitzcrm.co.uk/home

The DNS record for www indicates you are using Go High Level.
https://cf.sjr.dev/tools/check?1eecf525410d45d4bfc94dd7625280dd#dns

If you are using them for the apex domain as well, then make sure you use their CNAME for the apex DNS record too and not A/AAAA records or the requests won’t pass through your account first for the redirect to work. You will also need to proxy the www record if you want those requests to use any Cloudflare settings in your account or show in your analytics.

Otherwise can you show a screenshot of your DNS records and Redirect Rule?

I am unclear what you want me to do

We need a zoom call

Kind Regards

Stuart Bennett

Blitz CRM

Tel: 07830 319649

Email: [email protected]

Support here is from other users. If you are on a Business or Enterprise plan you can use the Cloudflare chat support, but the fastest way to get it fixed is…

No idea what your suggesting

Show screenshot of these pages for your domain from your dashboard…
https://dash.cloudflare.com/?to=/:account/:zone/dns/records
https://dash.cloudflare.com/?to=/:account/:zone/rules/redirect-rules (click on the rule you have configured to show that)

And the DNS records?

Kind Regards

Stuart Bennett

Blitz CRM

Tel: 07830 319649

Email: [email protected]

(attachments)

I can’t see the DNS record for the apex domain (blitzcrm.co.uk, @) in that list.

Go high level helped me fix it

Your instructions were useless

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