Need help with page rules and optimisation (Business Plan)

[user6614]

Hey there
i’m quite new to this topic, i’ve tried to read and search for some of my questions, but in total i wasn’t able to resolve anything. I’m using a business plan, unfortunatley the Chat option doesn’t work… so i try my luck with the community.

I would like to set up page rules and filters against bots, but i’m not sure how far i can go without crashing everything…

At first i need filters to get rid of bots, as we encountered a big bot attack on the weekend (marked as possible bot) which led to the shutdown of our online store.

and secondly i would like to get the complete features of the cloudflare working, but i’m not sure how. Is there any expert (i would prefer a german) who could help me, i’m willing to pay for the service!

[simon]

Hello there! First of all, sorry you had issues opening a chat - I have just tested with your account and I was able to do this successfully.

If this chat issue is still occurring, could you Generate a HAR file and Export the Console Log while replicating the issue, as per: Gathering information for troubleshooting sites · Cloudflare Support docs and attach that to your ticket.

I am asking a member of our team to take a look for you at ticket #2920765

[mcorreia]

Hi there,

I’ve just now answered your ticket. Please let us know if you have any questions.

Take care.