Need help to configure our DNS record to make email work under the cloud

Our outlook doesn’t work when 2 DNS email records are switched to the cloud protected option, also it keeps asking to fix our MX email record, which we have done, but apparently not properly.
Can someone give us an hint how to sort this?

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You can’t set email DNS records to :orange: as Cloudflare only proxies http(s) traffic. Any hostnames used for email will need to be set to :grey:.

For more info, you can have a look at Troubleshooting Email Delivery Issues when using Cloudflare which is linked from the tutorial section at the top of the forum.


Hi there,

thank you very much, that is what we thought, however it says that our email could reveal our server ip and used to bypass the Cloudflare protection service altogether … is there any work around? is it really risky with the cloud off? Thank you

No problem, This explains the message:

There is not a lot you can do if your mail is on the same server as your website and those DNS requests are what your host requires.

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