Need help error 5 0 5

[ukkitchenandinterior]

Answer these questions to help the Community help you with Security questions.

What is the domain name?
flexclip

Have you searched for an answer?
No

Please share your search results url:
When I am trying to Log in flexclip it is coming up as:

Gateway time-out Error code 504

Contact clouflare

2023-02-04 13:25:09 UTC

I AM SO UPSET AS I TRIED SEEKING HELP FROM Cloudflare AND FLEXCLIP BUT NO ONE IS REACHABLE

Nothing

Describe the issue you are having:

What error message or number are you receiving?

504
What steps have you taken to resolve the issue?

1. Contacted them
   2.Fill ethe support forms

Was the site working with SSL prior to adding it to Cloudflare?
Yes

What are the steps to reproduce the error:

1. Want to get this sorted

Have you tried from another browser and/or incognito mode?

I did

Please attach a screenshot of the error:

[cherryjimbo]

Are you the owner of https://www.flexclip.com/? If so, then I would recommend you follow this guide:

The 502/504 errors are caused by a problem connecting to an upstream server - meaning your server is trying to initiate a process and this fails to work as expected or times out. In most cases of 502 / 504 errors, back-end servers are not communicating correctly. When this happens, you will see color page with Cloudflare branding and the Error 502 Bad Gateway or Error 504 Gateway Timeout. Review this Community Tip for fixing 502 or 504 gateway errors.

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If you’re not the owner of said domain, you will need to report this to them. This is an issue with their configuration and there is nothing Cloudflare can do here unfortunately.