Need help email not working

My emails are working in server, sending Received all good…
But when we trying to Configure at Mobile or SMTP mail app in WordPress then Prompt is Server not reachable.
Server Company said all Good,not able to find the solution.

Pls help

Hi there @chashma.com,

Note that by default, email protocol is not compatible with requests proxying through Cloudflare unless you have Cloudflare Spectrum to proxy port 25.

Please see the following article for further details:

In essence, you will need to set any DNS record used for email services to DNS Only (grey cloud), or implement Cloudflare Spectrum.

Let us know if you have further questions.

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