Need assistance to identify who has access to my domain and dns records

What is the name of the domain?

What is the error number?

What is the error message?

What is the issue you’re encountering

No access to my acount

What steps have you taken to resolve the issue?

I need to make some modifications on my dns in Cloudflare, but I’m not sure who has the access,

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Need to recover or control domain first then I can try to update records

Did you create the Cloudflare account? If so, account recovery steps are here…

If it was not set up by you, it will have been done by someone who has access your registrar account (Omnis). Maybe a developer or other person working on your site.

Your site was added to Cloudflare on 2024-01-16 according to securitytrails.com so maybe that will help you remember who may have set this up for you.

If you can’t get access or find out, you will need to take control of your DNS by changing the nameservers at your registrar to those for a new Cloudflare account or other DNS provider.

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