Nameservers updated, WHOIS shows new nameservers, but still "pending" in CF

Hi All,

I have a client domain that has been updated with the nameservers Cloudflare provided. These were put in place 3 days ago, and are displaying correctly when you do a WHOIS lookup.

Name:
TROPHYPOINTLENDING.COM
Registry Domain ID:
2796258315_DOMAIN_COM-VRSN
Nameservers:

Cloudflare dashboard still has the domain as “pending”. I have triggered a check twice, and nothing seemed to work.

Any advice is appreciated!

You have a DNSSEC issue…
https://cf.sjr.org.uk/tools/check?63f452bf627e475e92d3255f35cdea88#dns

You need to either disable DNSSEC at your registrar, or enable it at Cloudflare and copy the DS records to your registrar from your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/dns/settings

Also check you have the correct nameservers set at the registrar as another set exist for your domain. Check them at the bottom of this page…
https://dash.cloudflare.com/?to=/:account/:zone/dns/records

1 Like

Wow, thank you sjr! Much appreciated. I will communicate with my client to make these updates.

Thank you!

2 Likes

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.