Hello
I am a third party system admin for a Company in Hungary, The company purchase a domain from Cloudflare Registarar but we have a problem.
Our third party web hoster needs us to set some nameservers within our domain, we can’t find the option for that.
Can anyone please help?
It is not permitted to use third-party nameservers with domains registered through Cloudflare Registrar. If you cannot use Cloudflare nameservers, you will need to transfer to another registrar. There is usually a sixty day waiting period from the time a domain is registered to the time it may be transferred.
Using Cloudflare as your registrar requires using Cloudflare for your DNS. It is non-negotiable. If you must use other nameservers, you will need to transfer your domain registration to another registrar.
7.2 nameservers
Registrant agrees to use Cloudflare’s nameservers. REGISTRANT ACKNOWLEDGES AND AGREES THAT IT MAY NOT CHANGE THE NAMESERVERS ON THE REGISTRAR SERVICES, AND THAT IT MUST TRANSFER TO A THIRD PARTY REGISTRAR IF IT WISHES TO CHANGE NAMESERVERS.
6.1 Nameservers. Registrant agr…
That is very lovely, Can we request our money back then?
The domain was bought yesterday.
domjh
December 28, 2022, 4:39pm
4
I doubt it. Domains are usually purchased without option of a refund and the restrictions on nameservers is stated in the documentation and terms.
You should just be able to request a list of required records from the host and add those at Cloudflare.
2 Likes
curtis
December 29, 2022, 9:03pm
5
The good news is you still keep the time you paid for. I.e. when you xfer away, you add another year of service with that registrar.
system
Closed
January 28, 2023, 9:04pm
6
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