the Cloudflare dashboard still shows “Invalid nameservers”
What is the issue you’re encountering
Not Update NS Server Records
What steps have you taken to resolve the issue?
Additionally, this domain (ostek.edu.tr) was previously active under a different Cloudflare account. I would like to confirm that the previous zone and any cached records associated with that account are fully removed.
Can you please:
Help verify and activate the domain on the current account
Ensure that any old data or configuration tied to the previous account is cleared from the system
Thank you in advance for your support.
What feature, service or problem is this related to?
Nameservers
What are the steps to reproduce the issue?
Help verify and activate the domain on the current account
Ensure that any old data or configuration tied to the previous account is cleared from the system
Your registrar seems to be set to 2 Cloudflare nameservers (make sure they are the correct 2 for your new account) but the .tr registry is returning omedyabilisim.com nameservers. Check with your registrar why they don’t match what you have set… https://cf.sjr.dev/tools/check?2888c4769b2244d68217bf22c092ecb6#dns
However, as this is a .edu.tr domain under the TRABİS registry in Turkey, DNS changes require an additional manual confirmation step. We’ve just been informed by TRABİS that changes to nameservers must be verified via an official email from our institution.
We have now sent the required confirmation email to TRABİS and are currently waiting for them to apply the update at the root level.
Once the update is processed, we expect Cloudflare to recognize the new nameservers automatically.
