I’m trying to put an Italian domain http://www.romeinformation.it/ in Cloudflare, all my attempts were unsuccessful, the last answer I had from my DNS service is below:
"we checked the supplied Name servers again.
The Name Server comparison test fails:
They must not set NS records. They have to remove their own four name servers directly from the domain and set those that have been assigned to you. And exactly that two. Others won’t work. You can find them in your welcome email or your dashboard.
Currently there are 4 name servers and four NS records (the same as for your domain). That doesn’t make sense to me.
Unfortunately I have tried to do this so many times that this was my last attempt, I think this domain is impossible to be configured in Cloudflare, there have been more than 20 attempts so far.
That domain is already active on Cloudflare via a reseller. I would recommend removing it via that same reseller first if possible. If not, your next step should be to contact Cloudflare support.
Unfortunately i can’t provide information about an account to anyone other than the account owner. Can you provide me the ticket number? I don’t work in support, but I can ask someone to take a peek.