Nameservers already updated but still pending in Cloudflare

It has been more than 24 hours (April 20, 2023) since I updated the NS from the registrar. I have performed “Check nameservers” numerous times but still not updating. I performed a whois of my domain and the assigned nameservers for my domain is already showing.

% IANA WHOIS server
% for more information on IANA, visit http://www.iana.org
% This query returned 1 object

refer:        whois.ax

domain:       AX

organisation: Ålands landskapsregering
address:      Strandgatan
address:      Mariehamn 22100
address:      Åland Islands

contact:      administrative
name:         Ronny Lundström
organisation: Ålands landskapsregering
address:      PB 1060
address:      Mariehamn 22111
address:      Åland Islands
phone:        +358 18 25000
fax-no:       +358 18 19155
e-mail:       [email protected]

contact:      technical
name:         Valter Ulenius
organisation: Ålands Telekommunikation Ab
address:      Hantverkargränd 1
address:      Jomala 22150
address:      Åland Islands
phone:        +358 18 23500
e-mail:       [email protected]

nserver:      NS1.ALAND.NET 194.112.0.1
nserver:      NS2.ALAND.NET 194.112.0.5
nserver:      NS3.ALCOM.FI 2a00:5500:1:6:0:0:0:130 82.199.186.130
nserver:      NS4.ALCOM.FI 2a00:5500:1:7:0:0:0:194 82.199.184.194
ds-rdata:     54055 8 2 4299c76d8767752c8a10579c4465cbc1c61ad2e1a0d68b42df75645322f06202

whois:        whois.ax

status:       ACTIVE
remarks:      Registration information: http://www.whois.ax

created:      2006-06-21
changed:      2017-08-04
source:       IANA

# whois.ax



domain...............: jhun.ax
status...............: Registered
created..............: 20.04.2023
expires..............: 20.04.2024
available............: 21.05.2024
modified.............: 20.04.2023
RegistryLock.........: no

Nameservers

**nserver..............: dale.ns.cloudflare.com**
**nserver..............: diva.ns.cloudflare.com**

Registrar

registrar............: Stanco doo
www..................: https://www.istanco.com

Copyright (c) Ålands Landskapsregering

Furthermore, there seem to be an error being returned when I check the NS on 1.1.1.1

; <<>> DiG 9.10.6 <<>> ns @1.1.1.1 jhun.ax
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 61820
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; OPT=15: 00 16 61 74 20 64 65 6c 65 67 61 74 69 6f 6e 20 6a 68 75 6e 2e 61 78 2e ("..at delegation jhun.ax.")
; OPT=15: 00 17 31 37 32 2e 36 34 2e 33 33 2e 39 35 3a 35 33 20 72 63 6f 64 65 3d 52 45 46 55 53 45 44 20 66 6f 72 20 6a 68 75 6e 2e 61 78 20 4e 53 ("..172.64.33.95:53 **rcode=REFUSED for jhun.ax** NS")
;; QUESTION SECTION:
;jhun.ax.			IN	NS

;; Query time: 565 msec
;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Sat Apr 22 11:07:35 PST 2023
;; MSG SIZE  rcvd: 114

That error is because the nameservers you have specified (diva & dale.ns.cloudflare.com) are not authoritative for your domain.

I would double check you added the correct Cloudflare nameservers for your domain. The ones Cloudflare assigns you are per domain (you do generally have the same nameservers for all domains in your account, but this is not guaranteed, and CF will use others in case of conflict).
You can find your Cloudflare assigned nameservers on overview of a pending zone, or under DNS → Records, below all of your DNS Records. Magic Link: https://dash.cloudflare.com/?to=/:account/:zone/dns/records.

Cloudflare needs you to use the specific nameservers they assigned you for that domain/zone so they can tell you have control over it.

3 Likes

the whois information already points to the specified nameservers for the domain.

Please share a screenshot of the assigned nameservers in your Cloudflare dashboard.

2 Likes

Here’s a screenshot on the status page

image
It looks like you typo’d your domain and added “jhunax.ax” instead of “jhun.ax”

3 Likes

my bad :sweat_smile:

thank you all for your help

2 Likes

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