Nameserver kate.ns.cloudflare.com does not advertise itself as nameserver

Hello,

we want to use Cloudflare for the following website.

ruppert.lu

After adding the Domain to Cloudflare we try to change the Nameserver as told to:

|NS|kate.ns.cloudflare.com|
|NS|ram.ns.cloudflare.com|

In Luxembourg you need to pass a test from restena.lu when changing the NS and that test failed.

URL: https://www.dns.lu/en/support/checking-nameservers/

Result of the test:

Nameserver test for domain ruppert.lu
Info: Nameserver test for domain ‘ruppert.lu’
Note: Nameserver ‘kate.ns.cloudflare.com’ at ‘2606:4700:50:0:0:0:adf5:3a7c’ (provided)
Note: Nameserver ‘kate.ns.cloudflare.com’ at ‘173.245.58.124’ (provided)
Note: Nameserver ‘michelle.ns.cloudflare.com’ at ‘2606:4700:50:0:0:0:adf5:3ac9’ (discovered)
Note: Nameserver ‘michelle.ns.cloudflare.com’ at ‘173.245.58.201’ (discovered)
Note: Nameserver ‘ram.ns.cloudflare.com’ at ‘2606:4700:58:0:0:0:adf5:3be1’ (provided)
Note: Nameserver ‘ram.ns.cloudflare.com’ at ‘173.245.59.225’ (provided)
Note: Nameserver ‘scott.ns.cloudflare.com’ at ‘173.245.59.230’ (discovered)
Note: Nameserver ‘scott.ns.cloudflare.com’ at ‘2606:4700:58:0:0:0:adf5:3be6’ (discovered)
Error: Nameserver ‘ram.ns.cloudflare.com’ at address ‘2606:4700:58:0:0:0:adf5:3be1’ does not advertise itself as nameserver
Error: Nameserver ‘kate.ns.cloudflare.com’ at address ‘2606:4700:50:0:0:0:adf5:3a7c’ does not advertise itself as nameserver
Error: Nameserver ‘kate.ns.cloudflare.com’ at address ‘173.245.58.124’ does not advertise itself as nameserver
Error: Nameserver ‘ram.ns.cloudflare.com’ at address ‘173.245.59.225’ does not advertise itself as nameserver

When I use:
michelle.ns.cloudflare.com
scott.ns.cloudflare.com

the test passes. I dont know, but something seems to be wrong?

Also here are the DNS-Entries

;; A Records
ftp.ruppert.lu. 1 IN A 194.42.98.226
mail.ruppert.lu. 1 IN A 213.135.236.140
owa.ruppert.lu. 1 IN A 213.135.236.140
ruppert.lu. 1 IN A 185.82.22.193

;; CNAME Records
pop.ruppert.lu. 1 IN CNAME pop2.vo.lu.
smtp.ruppert.lu. 1 IN CNAME smtp2.vo.lu.
www.ruppert.lu. 1 IN CNAME ruppert.lu.

;; MX Records
ruppert.lu. 1 IN MX 10 mail.ruppert.lu.

Could someone bring light into it? I am stucking on it for a while know.

Thank you,
Kai

That domain is already active on another Cloudflare account with scott and michelle.

What you experience is a common issue with many European TLDs and you best contact support to have the domain disassociated from the other account. If you search the forum here you will also find quite a few threads about that topic.

Ok, thanks for the quick answer. We are using the free Service of Cloudflare. Will it is still possible to contact support or to let them know that someone else’s domain is blocked.

I was searching before posting, but can´t find similar posts. Can you maby post one or two links, that everybody can easily find them?

Thanks, Kai

You can still contact support under a Free account, responses will just take longer.

One example would be NSComparTest Failed with dns-check.nic.it Test Tool

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