it1198
July 10, 2020, 1:16pm
1
Hi,
i moved a domain from one Cloudflare account to another and therefor the nameservers changed from “alan.ns.cloudflare.com ” to “lucy.ns.cloudflare.com ”. Now even after a few days the new nameserver “lucy” still does not resolve the domain while the previous nameserver “alan” still works.
What can i do about this?
Thanks in advance
it1198
July 10, 2020, 1:31pm
3
sandro
July 10, 2020, 1:33pm
4
Can you post a screenshot where it lists the nameservers?
sandro
July 10, 2020, 1:35pm
6
Interesting, these are not the ones currently announced by Cloudflare.
Did you remove the domain from the other account?
But it might be best to open a support ticket.
sandro
July 10, 2020, 1:49pm
7
IMHO that’s a glitch on Cloudflare when a domain gets deactivated on one account but it is already ready to be verified on another account.
I am afraid only support can help here → support.cloudflare.com/requests/new
it1198
July 10, 2020, 2:00pm
8
Thanks for your help sandro! I opened a ticket.
1 Like
system
Closed
August 9, 2020, 2:00pm
9
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