I need to add a new CNAME record but in my domain name provider the nameservers point to cloudfare and I am unable to edit the DNS Records. The provider is network solutions.
When I try to log into Cloudfare to edit the DNS Records, there are no sites or domains listed with my account. When I try to log in using “forgot email” and my domain name, I never receive the email w access instructions. I do not want to add the site to the account I DO have access to, because I believe there is already an account set up that I do not have access to.
We also use Cloudways as our webhost, and cannot add on “DNS Made Easy” without changing the nameservers in networksolutions from cloudfare to cloudways. I do not want to update the name servers in networksolutions before I know the consequences of doing so.
Basically, I need help accessing the cloudfare account for strategiccfo.com & adding a new CNAME record. Our nameservers point here, but I do not have access to an account with the domain listed.