Name servers not valid

Hi, I’m trying to add Cloudflare’s nameservers to my Aruba website but when adding them it says “Name servers aren’t valid” and it let me test them on this website (https://dns-check.nic.it/) which shows this error: “Unresolvable host mx.domain.it”.
Can you please help me? Thanks in advance.

What are the two name servers?

Also, as it’s a .it ccTLD, there have been issues with cetting certain Euro ccTLDs to use Cloudflare name servers because they want to see the domain resolve here first. But Cloudflare won’t resolve them until your Registrar adds them. So you’d be stuck.

Heck, just open a ticket and tell Support which domain you’re trying to add. I bet it’s the above problem and Support would need to manually add your domain to the name servers. support AT cloudflare DOT com and then post the ticket # here.

Unfortunately, my plan doesn’t support email support and they instantly mark my ticket as resolved.

I have the same problem with .it domain that i buy on aruba.it

Hai per caso risolto questa problematica?

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