Name not resolved error if going to my domain

network

#1

Hello,

I am having a problem accessing my website. I have contacted cPanel support (which is what i use as webhost control panel) and they say it is because cloudflare is not sending the correct DNS details. When I try to access the domain it shows: ERR_NAME_NOT_RESOLVED

Im not the best at network so any ideas on how to fix/debug this?

The domain: http://marumbo.com


#2

That domain doesn’t point to Cloudflare, and has no DNS records as far as I can tell.


#3

I have verified if the domain is still active and nameservers are set correctly and they are. There is also a checkmark next to the domain on cloudflare, so cloudflare is detecting the correct name servers. Sometimes when I go to the domain it suddenly works. Other times it doesnt. This is on the same computer and some network which is very weird.


#5

Your domain generally points to Cloudflare and Cloudflare does return the right entries, but your entire domain is suspended by the registry -> https://icann.org/epp#clientHold

You need to clarify this with your registrar.


#6

This was indeed the problem! The domain was suspended even though it showed as active on the control panel. Thank you so much for the help! The problem has now been resolved.