My ws subdomain messages are being blocked for some users,

What is the name of the domain?

What is the issue you’re encountering

my ws subdomain messages are being blocked for some users, even though i have added Firewall rules, configuration rules and page rules, the users are still getting blocked (It works when i switch the sub domain to DNS only)

What steps have you taken to resolve the issue?

i have added Firewall rules, configuration rules and page rules

SSL/TLS → Overview and encryption mode is set to Full

websockets is on

bot fight is already off

What is the current SSL/TLS setting?

Full

Does your sub-domain worh over HTTP or HTTPS when set to unproxied :grey: (DNS-only)?

How about WSS usage? :thinking:

This is the Request URL for the websocket
wss://ws.{Domain}/wss

this is with DNS - only