My website will NOT load

[cpmasheville]

This is the message I am getting each time I type in my web address. Clearing cookies has NOT helped. Any help would be appreciated but ALSO, are you not allowed to speak to an actual person at Cloudflare? I am NOT tech savvy so I need to be walked through the process.

Thanks

[cpmasheville]

type or paste code here
``This page isn’t workingcpmasheville.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS`

[domjh]

The site seems to work OK for me and it’s using Cloudflare.

Details on the error you mentioned are here:

Community Tip - Fixing ERR TOO MANY REDIRECTS

Error Try the suggestions in this Community Tip to help you fix ERR TOO MANY REDIRECTS. Background If your SSL setting on the SSL/TLS app is Flexible and if your origin server is configured to redirect HTTP requests to HTTPS, server responses back to Cloudflare are encrypted. Since Cloudflare is expecting HTTP traffic, it keeps resending the same request, resulting in a redirect loop. This causes browsers to display “The page isn’t redirecting properly” or “ERR_TOO_MANY_REDIRECTS” errors. [D…

@cpmasheville

are you not allowed to speak to an actual person at Cloudflare

Phone support is only available on Enterprise plans, paid plans have access to ticket/chat support depending on the level and Free has access to the community here for support.

[cpmasheville]

Thank you. I have been trying everything I have read and FINALLY, the website is working it appears.