GoDaddy will sometimes try to blame your issue on irrelevant things if the tech support agent your speaking with encounters a configuration which they are unfamiliar with, such as using Cloudflare.
I don’t think the GoDaddy rep is accurate in that SSL is your problem since the site is loading without any SSL errors front-facing.
There is an on-going issue with some sites being blocked to Google bot crawler which will indeed impact your SEO and if continues for an extended period of time then Google will remove your listings from the search engine with only a limited grace period.
It is just my suspicion of the issue, but I may not be correct either; let’s investigate and see whats wrong. Do you have Google Search Console for your website?
The issue is definitely not Cloudflare SSL, if anything having SSL gives you a positive effect in SEO. Theres nothing wrong with the SSL certificate from Cloudflare, not better or worse than any other SSL cert. Don’t believe GoDaddy when they blame your Cloudflare SSL certificate.
Thanks for confirming you have Google Search Console setup. Now I want to confirm your statement about previously having 15,000 to 20,000 daily visitors and now only 5,000 daily visitors.
I want you to show me some reports from the Google Search Console and Google Analytics. I’m asking this to see how your measuring it, and also to see if your were maybe reading a HTTP logs report previously which would be inflated due to bots and anything else that hits your server.
Please send me a screenshot of your last 6 months report from your Google Search Console, like this
Mmmm, this is a bit hard to diagnose whats happened. I don’t think it’s a technical thing, but if it is due to some technical matter it’s something discrete.
Yesterday I had a suspicion that Google was being prevented from accessing your site that might explain a drop in traffic from Google Search however I used some of Googles testing tools to test if it was happening but no. Google is not having any problem to access your site.
But I did notice a couple of times that I was being prevented to access your site, this could be attributed to a small drop in visitors to your website but the vast majority of your visitors would not be having such an issue. Your site appears to be working 99% of the time.
Can you please go to your domain in Cloudflare, and navigate to Security Settings. Send me a screenshot of this page:
Yes I also had this issue. Some of the links on your website are going to this. It’s not an issue with Cloudflare, and not an issue with GoDaddy either. It may have been caused maliciously, by accident, or from a bad plugin.
Can you tell me your contact email so I can talk to you about getting this fixed.
For the reference of anyone else having this problem. The issue ended up being related to the GoDaddy integration into their WordPress hosting. The plan was not a cPanel account but rather GoDaddy’s custom version of WordPress hosting and that has some custom GoDaddy stuff that ties into the WordPress install.
The WordPress hosting had a default hostname ‘18c.899.myftpupload.com’ assigned by GoDaddy and then its attached to their domain mangacompimenta.com but due to some technical error in GoDaddy’s integration that when the plan was upgraded to “Managed WordPress Ultimate 1 Site” that the default hostname changed to “1jj.35e.myftpupload.com” and then all the links weren’t being updated to their domain name anymore. The old hostname link was being exposed in all the links generated by WordPress. When people would click links it would be like “http://18c.899.myftpupload.com/the-page-path” and that would be an error page.
Because users were not able to navigate through the site anymore it was having a huge effect on the number of visitors, and subsequently a negative impact on the sites ranking and SEO.
Hope that makes sense.
What to do if you have this problem in the future?
Show the issue to GoDaddy about what link people are seeing on your website, and navigate into the backend “Settings” tab and then “SFTP login” details to find what your new hostname is.
Don’t let GoDaddy support representatives tell you misleading technical reasons, or blame it on irrelevant things like SSL or Cloudflare. The issue was nothing to do with SSL or Cloudflare.