My website is saying that it's connected to an existing Cloudflare account

Website, Application, Performance DNS & Network
1

What is the name of the domain?

indyexteriorservices.com

What is the issue you’re encountering

I can’t access old login info.

What steps have you taken to resolve the issue?

I’ve tried to get access to the other account.

What feature, service or problem is this related to?

DNS records

2

The only way you’ll be able to regain access is by having access to the email address of the account.

These links may help, but they only work when logged out

If you know the email: https://dash.cloudflare.com/forgot-password
If you don’t know the email: https://dash.cloudflare.com/forgot-email
If you know the email and have 2FA issues, follow the process here: Two-factor authentication · Cloudflare Fundamentals docs

I suspect you need to use the don’t know email link.

3

Yes. I don’t know the email. When I click the don’t know email link, this is where it takes me:

4

I removed that image as an email address was showing. The link will only work if

Log out of the account you are using here, try the link https://dash.cloudflare.com/forgot-email and then check any of your email account you may have used to add the domain to Cloudflare. Sorry for the issues.

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