What is the name of the domain?
What is the issue you’re encountering
Hello, my site is not working, namecheap support said that there are no errors on their side, and told me to contact cloudflare support
Look at the value of the DNS A record here, https://dash.cloudflare.com/?to=/:account/:zone/dns and ask your hosting provider if that is the correct IP address of your origin server (the server where your site is hosted).
Yes, everything is correct, the site still doesn’t work
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It’s loading AOK for me now, may have just taken time to propagate. Clear cache and/or try incognito mode
No, it doesn’t work, I tried to open it from incognito mode. When we first set it up, it worked, but the next day it stopped. For some reason, when opening a website, information is displayed about where the domain was purchased. But the website code doesn’t work
Your site is working ok under its domain https://changelly.pro but not at https://www.changelly.pro/. Check that your host is configured to answer for www as well as for your apex domain.
Otherwise you can redirect from www to the domain using Cloudflare by following this guide…
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