What do I do
It looks like you’re using Under Attack Mode. That should stop an attack. Have you asked your host why your site isn’t responding?
Yeah they’re saying everything is working from their end and I have to contact cloudlfare support. Except I don’t have a premium plan
Something is certainly wrong. If it’s a Google-hosted site with an IP address ending in .37, the site is up on the server. It’s just failing from many locations.
You don’t need a premium plan to contact Support.
To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. If you receive an automatic response that does not help resolve your issue, reply and indicate that you still require assistance. And, please share your ticket number here so that we can track it.