My website has been offline due to exceeding the daily request limit

What is the name of the domain?

What is the error number?

1027

What is the error message?

This website has temporary rate limited

What is the issue you’re encountering

My website has been offline for the past two days due to exceeding the daily request limit. I’d like to understand how I can check the exact cause of this issue—specifically, what is generating the excessive requests?

What steps have you taken to resolve the issue?

Cloudflare Workers: Using only 92,553/100,000 daily requests (within limits)
Security Rules: Only blocking CN/PK/RU countries (420 blocks/24h - normal)
Rate Limiting: No rate limiting rules configured
Traffic Pattern: Peak at 15,571 requests/hour (6 AM IST) - normal levels

What are the steps to reproduce the issue?

My website has been offline for the past two days due to exceeding the daily request limit. I’d like to understand how I can check the exact cause of this issue, specifically, what is generating the excessive requests?

Screenshot of the error

Hi there Tanmoy, Danyal here I want to try to help you out. :waving_hand:

The error you are having is normally due to exceeding Cloudflare Worker with daily requests, even though you are under the daily limit it still close to hit the margin. Which should be the cause for a huge peak of traffic to block the access to the page.
If I may, I suggest you to gather some info on the logs of Cloudflare Analytics and Firewall, so can better identify what generates the excess requests, review your routes and metrics usage.

I hope my insight was helpful, after this troubleshoot if the problem still consists contact the support directly. It can be a problem of not matching your daily metrics with your daily requests, which spikes them to be almost fully booked.

1 Like

I checked under the “Analytics” and “Firewall” sections in my Cloudflare dashboard, but I couldn’t find any option to view logs. Could you please guide me on where exactly I should look and under which section the logs are available?

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