My website doctoryum.org won't load from Edmonton Canada

[ddarden]

What is the name of the domain?

dr. yum project

What is the error number?

none

What is the error message?

page won’t load, times out

What is the issue you’re encountering

There is a conference in Edmonton Canada and hundreds of people are unable to load doctoryum.org or the subdomains recipes.doctoryum.org, touchpoints.doctoryum.org (subdomains hosted on different servers).

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

tried loading page from canadian vpns in toronto, vancouver, and montreal with success

[ddarden]

I’m so frustrated. I have moved the DNS record out of cloudflare back to Hover to see if this will help. All of the conference attendees are unable to access the site by wifi but they can load the page by using a cellular network connection. Probably not cloudflare’s fault. Maybe the ISP is blocking the site? How to get around this???